Warranty

Last updated: September 2, 2026

What is covered

Every HATHASODA sparkling water maker purchased from www.hathasoda.com is covered for 24 months from the date of purchase, against defects in materials and workmanship under normal household use.

You don’t need to register. There is no form, no account, and no separate “extended” programme to remember to sign up for. Your proof of purchase from www.hathasoda.com establishes the start date.

What is not covered

This warranty does not cover a product that has been damaged through misuse, accident, unauthorized modification, or use contrary to the product instructions.

How to make a claim

1. Email support@hathasoda.com. We aim to respond within 1 business day. Response times may be longer on weekends, U.S. federal holidays, or during periods of unusually high inquiry volume.
2. Include your order number, the email address used to place the order, a description of the problem, and photos of the product and its packaging.
3. Please retain the product and all packaging until we provide instructions. Do not send anything back without prior authorization.

What happens next

For a verified product defect, HATHASODA will provide an appropriate remedy, which may include replacement, repair where applicable, or a refund — at no return-shipping cost to you. Where a return is required, HATHASODA covers return shipping for a verified product defect and will provide the return label and destination.

How this relates to returns

The 30-day return window is separate from this warranty. If you simply changed your mind, see our Refund Policy — that route has its own conditions and return-shipping terms. This page covers defects, and it stays open for 24 months.

Warranty rights do not replace any rights available under applicable law, and nothing on this page limits rights that cannot legally be excluded.

Questions

Email support@hathasoda.com. If your question is about which CO₂ cylinder fits your machine, start with the compatibility guide.