Shipping Policy

Last updated: August 28, 2026

Shipping Area

HATHASODA currently accepts and ships orders only to delivery addresses within the United States. We do not currently accept or ship international orders.

Free U.S. Shipping

Shipping is free for orders delivered within the United States. HATHASODA covers the outbound delivery cost. Return shipping is governed separately by our Refund and Return Policy.

Order Processing

Orders are normally prepared for shipment within 1–3 business days after the order is accepted. Processing time is separate from carrier transit time.

Orders placed on weekends or U.S. federal holidays may begin processing on the next business day. Processing estimates may be affected by order volume, inventory availability, address verification, weather, or other circumstances outside our reasonable control.

Carriers and Estimated Transit Time

Orders are shipped through a ground shipping carrier. After the carrier receives the package, estimated transit time is 3–7 business days.

Delivery dates are estimates, not guarantees. Carrier delays caused by weather, service interruptions, peak-season volume, or local conditions may affect delivery.

P.O. Boxes and Military Addresses

Please provide a physical street address at checkout. If you need delivery to a P.O. box or to an APO/FPO/DPO address, email support@hathasoda.com before ordering so we can confirm whether delivery is possible for your address.

Order Tracking

When your order ships, we will send a shipment confirmation email containing available tracking information. Tracking activity may take time to appear after the carrier first receives the package.

Shipping Address Accuracy

Please review your shipping address carefully before completing checkout. If you notice an error, email support@hathasoda.com immediately. We will try to update the address, but changes cannot be guaranteed after fulfillment has begun.

Customers are responsible for providing a complete and deliverable address. Additional costs caused by an incorrect or incomplete customer-provided address may be deducted from any refund where permitted by law and disclosed before processing.

Shipping Delays

If we learn that we cannot ship your order within the stated processing period, we will contact you with available information about the delay and a revised estimated shipment date. You may accept the delay or cancel the unshipped order for a full refund.

Damaged Packages

Please inspect the shipping carton and product promptly after delivery. If the package or product arrives damaged, contact support@hathasoda.com as soon as possible. If possible, contact us within 48 hours and include your order number and photos of the product, carton, internal packaging, and shipping label.

Keep the damaged product and all packaging until we provide instructions. Do not discard packaging or send the item back without authorization.

Contact

For shipping questions, email support@hathasoda.com.