Contact Information

Last updated: August 28, 2026

HATHASODA provides customer support for orders placed through www.hathasoda.com.

Email Support

Email: support@hathasoda.com

We aim to respond within 2 business days. Response times may be longer on weekends, U.S. federal holidays, or during periods of unusually high inquiry volume.

What to Include

For faster assistance, please include:

• Your order number, if applicable;
• The email address used to place the order;
• A clear description of your question or issue; and
• Relevant photos if your inquiry concerns damage, an incorrect item, or a product issue.

Do not include full payment-card numbers or other unnecessary sensitive information in your email.

Online-Only Store

HATHASODA currently operates as an online store and does not have a physical retail location.

Returns

Do not send a return without prior authorization. Email support@hathasoda.com first to receive return instructions and the applicable return destination.